We are dedicated to serve our customer's 100%. Rothschild & Co. acted as financial adviser to Aramex, Herbert Smith Freehills acted as legal adviser. Net profit fell by 59% to AED 46.2 million in Q3 2020, compared to AED 113.8 million in the corresponding period of 2019. People. For the year, however, we saw a significant increase in cost per kilo of shipment due to constrained sea freight and air freight capacity and higher overall line haul costs. For the year, Aramex’s Revenue was AED 5,510 million, an 9% increase versus FY 2019 and the highest Revenue on record, as COVID-19 accelerated e-commerce activities.[1]. Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. Aramex's Freight-Forwarding business declined by 5% to AED 1,085 million, compared to AED 1,138 million in 2019 due to weakness in oil & gas and traditional retail market. aramex customer service. In Q4 2020, Revenue increased 13% to AED 1,598 million, compared to AED 1,418 million reported in Q4 2019. You can schedule a pickup, track shipments, calculate rates, view restricted items, get office addresses and customer care numbers through their portal. Contact Aramex New Zealand (formerly Fastway Couriers) Save time by viewing the frequently asked questions page which answers the most common enquiries. Aramex is Dubai based Courier and Logistics giant which started out in 1982 with two offices, one in Amman, UAE and the other in New York, USA. Despite the increase in costs and after accounting for provisions, Aramex remains in a very strong cash position thanks to prudent financial management. As an increasing number of consumers depend on online shopping for essentials as equally as luxury goods, we must continue to enhance and expand our e-commerce operations, especially in the last mile, to defend our market position in core markets. Our efforts over the last several years continues to reap positive results and I am happy to report that we reduced our carbon emissions by 6% in 2020, and we managed to increase the number of beneficiaries of our sustainability initiatives to more than 360,000 persons around the world.”. For FY 2020, Net Income was AED 285 million, down by 42.7% from AED 497.4 million for the year ago period, and normalized Net Income for the period was AED 377.6 million, down 24.1% year-on-year. We also invested in several IT solutions to help automate and digitize certain processes. Aramex’s Q3 2020 Revenue increased by 19% to AED 1,507 million, compared to AED 1,270 million in Q3 2019. Aramex Phone and Map of Address: Ground Floor, Sheikh Hamdan Bin Zayed Al Nahyan Building, Sector # M2, Mussaffah, Abu DhabiLandmark: Near Lifeline Hospital, Abu Dhabi, Business Reviews, Consumer Complaints and Ratings for Courier Services in Abu Dhabi. Aramex; Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. Aramex Tracking tools using the Aramex Tracking number or Waybill number for clients that are waiting for packages sent by Aramex Couriers in South Africa and worldwide. Trading across over 360 owner-managed retail stores, PostNet serves in excess of 65,000 'walk in' customers per day, countrywide. These investments are crucial to ensuring we are in a stronger position to efficiently handle current and future higher volumes and improve our level of service to customers.”. Support Request Submit Support Request; Make A Complaint Submit Complaint; Share Feedback Share Suggestions; For Lost Or Damaged Shipments Submit Claim Request As a business, our strategic priorities will remain to execute on our digital transformation which will help us realize synergies and boost our profitability and to broaden our b2b business to diversify our revenue sources, enabling us to continue to grow through various market cycles. How to contact your local depot? Get notified when a pickup is scheduled or a shipment is delivered and receive an update on your shipment status any time. Skip to content. Cost Contact your local Aramex depot to discuss pricing. There was an increase in other costs related to COVID-19, including Personal Protective Equipment (PPE) for Company employees and sanitization of facilities and fleet. 175 of 60 Lima 18 Peru Tel = +5112214153 Email : support@aramexlinecourier.com Moreover, the agreement to sell InfoFort will strengthen Aramex’s balance sheet and result in a more focused group, consistent with the Company’s long-term strategy to focus its operations on the core logistics solutions services. More broadly, we believe we have entered a new era for e-commerce. While 2020 profitability margins were squeezed by higher costs – due to COVID-19 – and one-off provisions, we believe our investments in technology and other pro-efficiency initiatives will lead to higher synergies, and will reflect positively on our profitability over the coming periods. From an industry perspective, we are adjusting to lower margins because of more competitive pricing and higher cost environment. However, Covid-19 has also increased our overall operating costs across multiple parts of our business including costs related to scaling last mile operations and cross border transportation. There was also good growth from Australia and New Zealand. As such, we expect healthy demand for our Express business, and we are confident that our operations and dedicated teams are well prepared to handle the expected surge in volume in a timely and efficient manner. Upon completion of the transaction, Aramex will cease to be a shareholder in InfoFort. Aramex Australia (formerly Fastway Couriers) currently operates across key metropolitan and regional locations across Australia, offering an economical and fast courier delivery service. Welcome to Aramex Line Courier Our Mission To Partner with Clients & other Stakeholders to Deliver End-to-End Supply Chain Best Practice Solutions in a Timely Secure Manner at Competitive Rates. It is the ideal option for sending documents, parcels and gifts throughout SA. Logistics & Supply Chain Solutions business increased 6% to AED 375 million, compared to AED 355 million in 2019, due to solid growth from very promising and strategic sectors including healthcare and FMCG. Thomas Kipp, Chief Operating Officer at Aramex, said: “While 2020 was riddled with operational hurdles, we managed to end the year on a strong footing. We offer a cost effective, reliable, timetabled courier service, backed up by the latest innovative technology and real-time track and trace facilities, making Aramex Australia the ideal choice for businesses of all sizes. Contact Now! Commenting on Aramex’s outlook for the remainder of 2020, Bashar Obeid said: “For the upcoming holiday period we anticipate new and veteran online shoppers to turn to online channels to buy goods and send gifts to family and friends all over the world. In Q4 2020, Revenue increased 13% to AED 1,598 million, compared to AED 1,418 million reported in Q4 2019. This has enabled us to further diversify our revenue mix, which is a core part of our commercial strategy to ensure we continue to grow sustainably through various market cycles. Providing document storage and destruction services, digitalization of paper-based data, record back-up management and more, InfoFort has been a trusted partner for over two decades in allowing customers to meet their information management needs. However, this business line witnessed some good recovery in other industries such as retail and a considerable increase from the pharmaceutical and healthcare industries. Contact Aramex customer service. Dubai, UAE – Thursday, 5th November 2020: Aramex (DFM: ARMX), a leading global provider of comprehensive logistics and transportation solutions, today announced its financial results for the third quarter (“Q3”) ended 30 September 2020. Our strong cash position, low leverage and robust capital structure positions us favorably to capitalize on attractive opportunities in 2021. The Courier Franchisee will not be able to complete the delivery without the customer entering the PIN into the scanning device. For just R99.99, you can send a parcel to any destination in South Africa. However, the healthy and encouraging growth from other segments, especially healthcare and FMCG, helped offset some of the weakness from the Company’s more established business verticals. Who We Are. Aramex Phone and Map of Address: Oud Al Touba Street, Al AinLandmark: Behind Murraba Police Station, Dubai, Business Reviews, Consumer Complaints and Ratings for Courier Services in Dubai. Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Commenting on the outlook for 2021, Bashar Obeid said: “Going into 2021 Aramex will have an increased focus on servicing the healthcare and FMCG segment and we will double down our investment in operations and relevant technologies to service those defensive segments. This business line has recovered from Q2 2020 as regional retailers have witnessed a recovery in their sales activities since the loosening of Covid-19 lockdown measures and is also benefitting from solid growth from the healthcare industry. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Our Story Xavi Oli 2021-01-14T14:15:39+02:00. Sorry, we can only track 10 shipments at a time. ADDRESS. The Domestic Express business grew by 29% to AED 350 million and e-commerce volumes in core markets surged 71% over the period with particularly strong contribution from Saudi Arabia and the UAE, in addition to Australia. Aramex's cross-border International Express increased by 29% to AED 715 million and shipment volumes rose by 12% year-on-year and by 14% from Q2 2020. We are confident that under Iron Mountain’s stewardship, InfoFort will continue to grow and lead the industry in the region.” concluded Obeid. [1] It is worth noting that in line with IFRS 5, Revenue and subsequent income statement line items for Q4 and FY 2020 and Q4 and FY 2019 periods have been adjusted to exclude income from Information Fort (LLC) “InfoFort”, since it has been classified as a discontinued operation, assets and liabilities held for sale following the announcement made to the market on 4 February 2021 that Aramex has entered into a definitive and binding agreement to sell InfoFort. Franchise opportunities also available. Become a Blu Courier and work when it suits you. The majority of the growth has been coming from Asia and Europe origins into GCC markets. We also managed to capture new opportunities from other industries, namely healthcare and pharmaceutical as well as retail and food and beverage. Click to read what makes us tick, Your leading global provider of comprehensive logistics and transportation solutions, COPYRIGHT © 2021 Aramex South Africa | Delivery Unlimited. For just R99.99, you can send a parcel to any destination in South Africa. Excluding the previously announced non-recurring provision booked during the period because of the damages caused by two major incidents, namely Lebanon’s blast and the warehouse fire in Morocco, Net Profit would have been down by only 13% year-on-year to AED 99.1 million. Therefore, to continue delivering value to shareholders, one of strategies we are actively pursuing is strategic acquisitions with a focus on core markets. {{formSectionVm.form['QuickRateCalculatorViewModel.OriginCountry'].$error.error}}, {{formSectionVm.form['QuickRateCalculatorViewModel.DestinationCountry'].$error.error}}, {{formSectionVm.form['QuickRateCalculatorViewModel.Weight'].$error.error}}, {{formSectionVm.form['QuickRateCalculatorViewModel.Unit'].$error.error}}. This was driven by a very strong demand from e-commerce activities. At Aramex Australia (formerly Fastway Couriers), our approach to courier services is unique. This marks the Company’s highest fourth quarter Revenue on record. Supply-side, we anticipate a consolidation of market participants, creating stronger, more efficient, and technology-powered logistics service providers that are better able to offer customized solutions. On the last mile front, we were very well positioned to efficiently handle our highest ever Domestic Express volumes for the busiest shopping season of the year. Of note, Aramex has made inroads into the food and beverage market and sees it as a growth market segment. The company shall fully disclose the details of the transaction upon closing, which is expected in the third quarter of 2021. This is a first for South Africa and is aimed at the general public and smaller businesses. Receive your shipments faster and find out how much you will pay before shipment with Aramex import express services. Separate multiple tracking numbers with a space or comma. Cargo & Freight Company. "We look forward to soon welcoming InfoFort customers and employees to Iron Mountain. Full Year 2020 Business Performance Highlights: Aramex's International Express business jumped 10% to AED 2,573 million, compared to AED 2,349 million in 2019. We believe our efforts on that front are starting to bear fruit and will continue to reflect positively on our financial performance helping unlock more value to our shareholders in the quarters to come. With a client base that spans numerous industries and 13 countries, InfoFort is a one-stop shop, with ancillary technology, support and consulting services. Additionally, some cross-border costs including line haul rates remain high relative to their historical averages. Blu Couriers is Aramex’s crowd-sourced delivery model that taps into the Aramex network and technologies, providing individuals the opportunity to work on their own terms, delivering parcels around the country. In 2020, we also remained focused on executing on several Sustainability initiatives including testing electric vehicles in Saudi Arabia and commissioning the second solar farm in Dubai to power our warehouses. Emilio Cavenecia No. Physical address: Kijabe Row, Light House, Nakuru. Aramex International Courier has a flexible system that puts customer's satisfaction at first in all our dealings. 1998 Introduction of Bashar Obeid, Chief Executive Officer of Aramex, said: “Throughout the year we remained focused on executing on both the digital transformation roadmap, to enhance operational efficiencies and service levels, and on our commercial strategy, to diversify revenue and expand our B2B business. Demand-side fundamentals are encouraging as more and more businesses will depend on us to move and deliver shipments globally and domestically. We also believe the regions’ transportation, logistics and last mile delivery industry is ripe for consolidation and we are actively seeking potential opportunities that will realize synergies to enhance the sector’s efficiency, reliability and end-to-end service level.”. aramex.in. Franchise opportunities also available. Freight-Forwarding reported revenue of AED 280 million down 5%, from AED 294 million in Q4 2019 on the back of the decline in activity from the oil and gas and fashion retail segment. With reference to disclosure announced to the markets on 4 February 2021 on Aramex entering a definitive and binding agreement to sell InfoFort and in line with IFRS-5 to disclose InfoFort and its subsidiaries assets and liabilities held for sale, and discontinued operation for Q4 2020 and Q4 2019 and FY 2020 and FY 2019. Excluding the provision, nine months Net Profit would have been AED 260.89 million, a 24% decline from AED 344.94 million made in the same period last year. On the commercial front, we were incredibly successful in expanding our services and increasing the number of customers and total volume of shipments handled in the healthcare and FMCG sectors. This is why we are looking at ways to redesign our line haul network including chartering our own flights on certain routes. Aramex Phone and Map of Address: South Zone 1, Jebel Ali Free Zone, DubaiLandmark: Near Gate # 6, Dubai, Business Reviews, Consumer Complaints and Ratings for Courier Services in Dubai. Bashar Obeid, Chief Executive Officer of Aramex, said: “We witnessed a very strong set of results over the three-month period, achieving the highest Q3 revenue on record supported by growth across most of our business lines. At the end of 2020, Aramex’s total cash stood at AED 1,255 million and free cash flow of AED 441 million. The acquisition of InfoFort is subject to customary closing conditions, including applicable regulatory approvals. Being at the very middle of the world, UAE has always been a very busy hub for transportation of materials and … In Q4 we handled a record volume in Express shipments and witnessed a strong rebound in volumes in our International Express from the Q2 2020 lows. The Aramex App allows all Aramex customers around the world to track delivery, monitor shipment progress and manage their account, addresses and delivery details. Covid-19 has accelerated growth in the e-commerce industry, which remains the dominant driver of our top line growth. Those costs have been pushed higher since the beginning of the Covid-19 pandemic. Dubai, UAE – Tuesday, 9th February 2021: Aramex (DFM: ARMX), a leading global provider of comprehensive logistics and transportation solutions, today announced its financial results for the Fourth Quarter (Q4 2020) and Full Year (FY 2020) ending 31 December 2020. In line with Aramex’s prudent and transparent financial disclosure, EBITDA and Net Income for Q4 and FY 2020, A non-recurring provision in Q3 and Q4 2020 to cover the damages resulted from warehouses’ fire incidents in Beirut and Morocco, Expected Credit Loss (ECL) on the bank balances of Aramex Lebanon as per the requirements of International Reporting Financial Standard (IFRS 9), AED 18.4 million was additionally booked in Q4 2020 in relation to warehouse fire incident incurred in Q3 2020; and. The increase is predominately driven by growth in e-commerce from USA, Europe and Asia origins into the GCC. InfoFort, founded in 1997 and headquartered in Dubai, is the largest information management solutions provider in the Middle East, North Africa and Turkey (MENAT) region. {{formSectionVm.form['MainHeroModel.SearchParams.Capacity'].$error.error}}, {{formSectionVm.form['MainHeroModel.SearchParams.Count'].$error.error}}, {{formSectionVm.form['MainHeroModel.SearchParams'].$error.error}}. They’re happy to help with any questions you may have. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. Aramex Mobile Apps Downloads Android; iOS (iPhone) Track Shipments Use shipment tracking options for your mobile devices and PC. Aramex New Zealand (formerly Fastway Couriers) are proud to be a courier service provider to over 75,000 customers, large and small across the globe. Find your best contact at Aramex Australia. Separate multiple tracking numbers with a space or comma. This is done through their facility management and value-added services. We are excited about the prospects from both those defensive industries and will continue to build our capacity and capabilities to service and accelerate our growth in those segments. Page created - October 1, 2016. It provides international delivery services in over 55 countries and thousands of cities. However, excluding these provisions, Net Income would have been AED 116.7 million, down 23% year-on-year, mainly attributable to the higher operating cost environment. InfoFort's business and expertise are a natural extension of our solutions, further building on our commitment to facilitate customers’ transformation journeys and solving their evolving business challenges,” said Ernest Cloutier, Executive Vice President and General Manager of Global Records and Information Management at Iron Mountain. All you need to do is managed here. The Logistics & Supply Chain Solutions business rose by 6% to AED 94 million. Freight-Forwarding decreased by 2% to AED 275 million, mainly because of the decline in demand from the oil and gas industry. Dubai, UAE; February 3, 2020: Aramex PJSC (“Aramex”) (DFM: ARMX), a leading global provider of comprehensive logistics and transportation solutions, announced today that it is has reached a definitive and binding agreement for a subsidiary of Iron Mountain Incorporated (“Iron Mountain”), the US based global leader of information management services, to acquire Information Fort (LLC) (“InfoFort”), a leading records and information management provider in the Middle East, North Africa and Turkey regions. Q4 is typically a busy shopping season and with more and more consumers turning to e-commerce to buy goods and gifts due to travel and other COVID-19 related restrictions, this supported Aramex’s top line growth for the three-month period. My Courier How do I know who will be collecting my consignments? Heading: Aramex Courier Customer Care Number, City: Bangalore, Results: Aramex Customer Care Number, Involvements: Aramex Courier Helpline Number Aramex Courier Customer Support Number Aramex Courier Customer Service Number near me with phone number, reviews and address. As of Q1 2021 we will begin chartering our own flights from Abu Dhabi to other GCC markets.”. In core markets, e-commerce volumes skyrocketed 74% as more and more consumers relied on e-commerce to buy all types of goods – from essentials to non-essentials. Domestic Express business surged 23% to AED 1,362 million, compared to AED 1,108 million in 2019, driven by the rise in domestic e-commerce across GCC and Australia. Captain Mohamed Juma Alshamsi, Chairman of Aramex said: “In 2020, Aramex demonstrated its operational resilience and agility to respond swiftly to fast-changing operational conditions thanks to our strong digital infrastructure, robust financial position, experienced management team and the incredibly determined people that were on the ground getting the job done.
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