Unbeknown to many Edgars account holders, the shop card enterprise, which was beforehand owned by Absa, now belongs to and is managed by RCS, which is a part of the BNP Paribas group. NCRCP 38/FSP 44481 My account was changed from 6 months interest-free plan to interest-bearing. DIY. Your instalment must be paid on or before the monthly due date as reflected on your statement. Automotive. Get the look. Business Report Companies. Retailability has acquired the Edgars stores, and RCS acquired the Edgars credit account business. She wrote: "I have had numerous calls from Edgars/RCS agents since last year regarding non-payment on my account. SAFE AND SECURE. Login Register. I am still being charged interest. Month-to-month costs amounting to R93 are added to Edgars retailer card accounts. FREE RETURNS IN STORE. Avoid giving these details. Contact Us Customer Care: 0861 002 233 Email Address: [email protected] Ts and Cs apply. The Game mystore Card is powered by RCS, a registered Credit and authorised Financial Services Provider. ... RCS will never ask for your PIN or OTP (One. Since RCS took over Edgars accounts I get no joy from them. Edcon […] Absa sells Edcon store card portfolio to RCS. Account statements are no longer available online. Operating hours : Mon – Wed : 08h00 – 18h00 Thursday : 08h00 – 19h00 Friday : 08h00 – 21h00 Shop In South Africa's Largest Shopping Network With RCS Shop by Category. Don't even try and download the RCS APP, you still need to try and p RCS From understanding, you guys took over Edgars and you guys are responsible for the accounts and payments. Edgars- How to upset your account base in one easy lesson ... Paying your Edgars Account. And there is clearly much to fix: the 17% market share Edgars had in 2007 has since dwindled to 6%. Electronics. FREE DELIVERY OVER R650. Pay your account; For the self service portal , click here. I never got statements since they took over after Aug 2020.I went into Edgars Men I cannot wait to close my account as soon as I finish paying them. RCS needs to retrain all there staff, incompetent and down right rude. Trying to get a balance is also impossible. Home. Upon getting another job, i made arrangements of paying off my account from February 2020 to date. Earn your rewards. Shopping Network. DURBAN – THE RCS Group, which acquired nearly all of the Edcon retailer card e book (Edgars and Jet accounts) earlier than and after the enterprise rescue course of, mentioned it has accomplished the migration of about 2.3 million account holders from the Edcon system to its personal. Or email: edgarsenquiries@rcsgroup.co.za. Edgars clients told to switch or lose benefit. You can call Edgars South Africa at +2 786 011 1826 phone number, write an email, fill out a contact form on their website www.edgars.co.za, or write a letter to Edgars, 1 Press Ave, Crown Mines, Johannesburg, Gauteng, 2001, South Africa. Featured. Contact Edgars South Africa customer service. It’s been sold by the Edcon group, currently in business rescue, and accounts management has been outsourced to RCS. To dispute a transaction on your RCS account, let us know immediately by calling us on 0861 775 522. We’ll charge interest and purchasing may … During these calls, I indicated that I wished to close my account after paying the outstanding… Unfortunately this is what’s happening with the former retail giant, Edgars. BL PREMIUM. Edgars Account Application - Fill Online, Printable ... Edgars account balance via sms - Apply loan. To access you latest statement, please visit you closest store or contact RCS directly on. For one thing, RCS took over Edgars’ accounts when Edcon went into business rescue in April. Link your Edgars account to a bank account and you’re done. Embattled retailer Edcon, which operates Edgars and Jet in South Africa, is offering account holders a credit payment holiday in light of the unprecedented national lockdown. Free SMS notification on all purchases for your security. Edgars is a Johannesburg-based chain of stores, nearly all in Southern Africa, variously described as a specialty department store or simply as stores selling clothing, shoes, homeware & beauty products. I am not happy that my refund has been taking so long. All other Edcon Thank U cards, as well as all major bank cards, are also welcome in Edgars. ‎Carol Fourie’s experience in trying to close her Edgars account is shared by many others. Petrol. Free monthly statement via email or SMS. Edgars’ 2 million account holders have had a rough ride this year, most notably over the traditional six-month interest-free account option which many have relied on for years. I also requested a Supervisor to get back to me. 0860 111 826. Fashion. Edgars also offers a wide choice of payment options with its different account types. All Edcon clients in good standing with the retailer, and have been up to date with payments leading up to the lockdown, will qualify for the payment holiday. All. According to Edcon’s BRPs, the majority of Edgars and Jet Store Card Accounts, owned by RCS, had their insurance charged to their Accounts and so this would remain unaffected. RCS finishes migrating 2.3 million Edcon clients. JOIN OUR WORLD. Customer Protection Insurance for your peace of mind. Closing my Edgars account. 29 October 2019 - 09:36 karl gernetzky. That is not your money so refund it back. Time Password). For your protection, your card will be blocked until you’ve visited one of our selected partner stores to collect a new one. Manage your account anywhere, anytime via the RCS App (available via Google or Apple app store) Online shopping at selected RCS retail partners. After the arrangement i made of paying off the account, the amount never dropped /reduced in any way whatsoever.I've been to Edgars to resolve this matter with proof of payment from February - October 2020 and was advised that RCS has taken over, which in no form should be my issue. The chain has just over 200 stores as of July 2020, with multiple stores in South Africa, Namibia, Zambia and Botswana as well as in the capital cities of eSwatini (Swaziland), Lesotho, and Ghana. https://eminetra.co.za/did-you-try-to-cancel-your-edgars-card/52792 As such, these customer accounts will remain with RCS and will not form part of the business rescue plan or any sale deal,” comments Regan Adams, CEO of RCS. As much as Edgars, Jet and RCS require 'emailed proof of payment’ from you, make sure you get proof from them that your value-added services have indeed been cancelled and your account closed. For more info you can download the new RCS mandate below. After numerous calls and emails I was told that it will be fixed. Watch that your account isn’t overdue. Groceries. Please have your card number and ID number handy. If you take on clients with RCS Edgars or Jet debt review matters after 14th August (newer debts) then you will be able to get in touch with Consumer Friend automatically as they will be handling all such new accounts entering debt review. since they took over my account from Edgars it is full of fees. Download Consumer Friend’s Updated Mandate Account Statement. The RCS Group offers customers credit through our card, loans and insurance products in association with leading retailers in South Africa, Namibia & Botswana. Still waiting on a call from anyone. Edgars Accounts : 0860 112 442 ** General account related queries, balance enquires, payment arrangements, update of personal details, reporting of lost and stolen cards, etc. These include the Edgars Thank U Account card and the Edgars Thank U cash card, both of which earn the customer loyalty points. My Account. You can start exploring. You guys have been informed that it has reached an attorney and the Ombudsman but yet you guys are giving a no care attitude. Get the card. A: Yes. Beauty. I have been with Edgars for more than 10 years as a 6 monthly payer and never incurred fees or interest.
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