Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. More contact details Due to current coronavirus restrictions it is not possible to report standard repairs. Report a repair Print. Here is a list of some of the re-chargeable services to tenants. Although they will try to fix the issue, the response team may only be able to make the situation safe. Due to Covid-19 we are only carrying out emergency and gas repairs. A repair is an emergency if it could cause serious health and safety problems or severe damage to your home if not fixed or made safe. The quickest and easiest way to report a repair is online using our Repairs Reporter - a step-by-step tool to help make sure you request the correct repair. Report a repair for your council house in Lincoln Please read our latest repair information during the Covid-19 pandemic. Report fly tipping: Please report online to Sandwell MBC via the My Sandwell portal. ... You can pay the council to do the repair, do the repair yourself or pay someone else to do it. It’s now much easier to reschedule your repair, if you missed the trades person. Please use the Request an emergency housing repair online form or by using the Chat button at the right-hand side of the page. (For the benefit of deaf, hard of hearing, speech-impaired and deafblind people, all our telephones accept calls made using the Typetalk and TextDirect Relay Services. How to report a repair. If your repair is not an emergency please request the repair online and we will assess the situation and arrange an appointment in the future where possible. Please contact your housing officer, email pslt@norwich.gov.uk or for out of hours/emergencies call 01603 412180. We’ll respond to you within one working day to arrange an appointment date and time to suit you. If you report a non-emergency repair after 6pm or at weekends, we will take details of the repairs issue and one of our officers will get in touch with you the next working day. Report a new repair to your council home. Report a repair or a fault with your council property. Here is some helpful advice to assist you in using our new My Housing Online portal for reporting repairs. Due to COVID and Government guidance, we will only carry out emergency works where there is a risk to people or buildings. Report a repair online for your home. If you’re reporting an emergency then you’ll need to call us. You should follow our advice on gas and electrical safety. If you need to report a non-emergency council house repair please use our online form. How to handle odd jobs and small repairs. You may need to report issues for problems with: Lighting and electrics; Find out more about our tenants’ mobile app. Contact Us. Or call HomeRepairs on 0800 408 6008 Monday to Friday between 8am and 5pm (and until 6.30pm on a Monday). For emergencies: 8.30am to … Begin this form. I am a Council tenant > Repairs and improvements > Report a repair; Report a repair Over the last several weeks we have been working with our repairs contractor, Wates Living Space to develop safe ways to do routine repairs in your home whilst still observing current … We are responsible for replacing or repairing items which were part of the premises when your tenancy started, if they are damaged through normal wear and tear. Call 01233 330366 to report a repair during office hours (8.30am-4.00pm). Emergency repairs Council services are currently significantly disrupted due to a serious cyberattack, and you may experience difficulty contacting us or using our services.. the online form for reporting repairs is temporarily unavailable; repairs can still be reported over the phone by calling 020 8356 3691 (Mon to Fri 8am-7pm; Sat 9am-1pm). Please see below if your repair is of an urgent nature. Report a repair online Phone us: 03448 920 901 (including emergencies outside office hours) Text us: you can text your repair to 66644 starting your message with the word “Repair” and remembering to include your address. You can report all council housing repairs 24 hours a day, 365 days a year, using our website or mobile app. Report a repair Emergency repair works restriction now in place. If you are in any doubt, please hang up and call us on 0800 111 4484. Request a repair to your Council Housing property. If this is the case, we’ll arrange another appointment for additional work. Online. Before reporting a repair, please check if the repair is your responsibility or you may be recharged before an appointment is made. Report a council housing repair; Report a council housing repair Please use this form to request any non-emergency repairs or maintenance on a Council home. If you wish to report an emergency please call 0345 608 1203.. Please note that under certain circumstances we reserve the right to deny applications. Call us immediately on 0345 111 0000 If you’re not sure, find out what we class as an emergency here. Other repairs are your responsibility. The council should repair any damage caused by maintenance or building work. When you report an emergency repair, you won’t get a set appointment time, because our response team will respond as soon as possible, always within 24 hours. The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. For emergency repairs, please call 01709 336009. Telephone. The council does not charge tenants for repair or remedial works. In order to access your housing repairs account you will need to register or log into your My Kirklees Account. To report a repair, call the repairs operation centre using the Freephone 0800 952 5555. Non urgent repairs aren’t taking place. If you smell gas you must not try to report it online. In order to use our Interactive Services, you must be a registered user. Contact my Housing Officers: Visit the Hawthorn Fields Neighbourhood Office or contact the customer service centre on 0345 111 0022. Please note that residents are currently unable to report a repair online. Tel: 020 8825 5682. You can also use the Your Ashford app to report repairs. Missed a trades person. You will only be able to apply for available homes to rent if you have completed a Housing Registration Form which you can get from any Sandwell Local Centre or you can call us on 0121-368-1166 and we’ll post one out to you. We will be carrying out only emergency repairs until further notice. Reporting non-emergency council house repairs. If you are not able to report your repair online or cannot register for Your NPH, you can call NPH's repairs service on 0300 330 7003. Or call us on 0800 023 4499 (free from landlines mobiles). Repairs and maintenance Regeneration and Housing, Perceval House, 14-16 Uxbridge Road, Ealing, London W5 2HL. In an emergency, call 0800 023 4499. Whose responsibility is it? Report a property repair Report a heating repair Leaseholder repairs If you are a Private Sector Leasing tenant in a LetNCC property, do not complete the repairs form. Emergency repairs. As part of your tenancy agreement, not all repairs are carried out by us, some repairs are your responsibility. Please see our Coronavirus update page for the latest information. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. You can also report a repair 24/7 via our call centre on 0191 278 7878. Report it online. We use cookies to improve your user experience. Report a repair. Report a repair Your old housing details will not work on our new portal. Description of work: Cost You can report repairs that need doing online or by phone, arrange your own repairs, or make use of our Handyperson Service if you are 60 years or over. Please tell us which of the above applies to you in the free text box on the online form. Make your report online. Do it online. If you are reporting an emergency repair please phone us instead using the details on the emergency repairs page. 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